West Ham United has renewed its partnership with Ticketmaster Sport as the club’s official ticketing provider at the London Stadium.
By 2025, Ticketmaster and West Ham United will have been teaming up for over a decade. Over the years, we’ve been there for big European matches, witnessed the Hammers rise in the Premier League, and seen the move from the Boleyn Ground to the London Stadium. We’re committed to making the ticketing experience even better and championing innovation in the industry.
“We are delighted to continue to work in partnership with Ticketmaster Sport. Our relationship continues to go from strength to strength, as we collectively drive our digital ticketing solutions forward.”
Nicola Keye, West Ham United’s Director of Ticketing
“Extending the partnership with West Ham shows just how much top football clubs trust Ticketmaster’s solutions and the team. By focusing on delivering our industry-leading digital ticketing, alongside some new innovative features for the 2024/25 season, our goal is to make matchday even better for Hammers fans.”
Chris Gratton, Managing Director, Ticketmaster Sport
As part of the renewed agreement, Ticketmaster will continue to provide top-tier ticketing technology and exceptional customer service, ensuring fans have reliable and convenient access to West Ham matches. The club’s supporters have been able to access functions like Ticket Exchange, Ticket Transfer, Memberships and Hospitality through Ticketmaster.
The new developments to the ticket-buying process will maximise operational efficiency for staff through a busy schedule this season, West Ham will introduce automated sales, which will allow staff to efficiently manage ticket releases for season ticket holders, members, and general sales without needing manual adjustments. Furthermore, supporters will have the option to pay via a simple link when on the phone to the ticket office, simplifying transactions and reducing manual input of credit card details. Our goal is to streamline the process, enhancing overall enjoyment for supporters and reducing workload for staff.
For more information on how Ticketmaster Sport can assist you, please get in touch here.